| Policies |
-checkin - 1500 -checkout - 1200 . . -cancellation policy reservations must be cancelled at least 3 days prior to arrival date to avoid a penalty of 1 nights stay plus tax. policy may change - especially during special events. . no-show fee- 1 nights stay plus tax. strictly enforced. . no-show fee of 1 nights stay plus tax. . -early check out policy early check-out fee of 75 when check-out is prior to the departure date confirmed at time of check-in. . -exceptions may apply during holidays/special events or conventions - see rate rules. . -family policy- children age 16 and under stay free in the room with existing bedding. connecting rooms available. children over this age will be considered an adult. . . -the property is suitable for children . -group policy 10 rooms or more is considered a group. direct ALL inquiries to the sales office at hotel - contact mark wilson. special arrangements may be available. hotel has an extensively experienced convention service staff to assist with ALL events . -pet policy small pets under 20lbs are welcomed. there is a non-refundable pet cleaning fee of 75 usd. pets must be leashed when walking through public areas. current shot records must be presented at check-in. . . . -hotel taxes . tax not included city tax 0.00usd lodging tax 0.00usd occupancy tax 2.00usd prpn state tax 13pct total tax 13pct 2.00usd vat 0.00usd |
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| Credit Cards |
-american express -carte blanche -diners club -discover card -euro card -jcb -mastercard -optima -visa |
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| Cancellation/Refund |
must cancel reservation 2 days prior to arrival. . if changing arrival date on the same day of arrival hotel will impose a 1 night penalty plus tax. . for the dates of 07mar96-09mar96 30 day cancel policy . .. |
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| Extras/Options |
-adult rollaway charge 30.00usd -child rollaway charge 0.00usd -crib charge 0.00usd -extra adult charge 40.00usd . . -no meal plans offered- |
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| Transportation |
-louis armstrong new orleans intl. airport - 14.0mi / 22.5km alternate - USD - the hotel does not provide airport transportation. shuttle - 13.00 USD - 13usd airport shuttle / tel. 504-522-3500 / hours of operation - 24 hrs.bus - USD metrosubway - USD taxi - 28.00 USD . -lakefront airport - 13.0mi / 20.9km bus - USD metrosubway - USD shuttle - USD taxi - 28.00 USD . |
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| Facilities |
no charge ballroom/bar/business center/coffee shop/conference rooms/ convenience store/disabled parking/elevator/ executive/club floor/fitness center/front desk/garage parking/gift shop/handicap facilities/ice-vending machines/lounge/restaurants/green program . . room amenities all 500 rooms including 35 suites offer a mini bar- iron and board- work desk area- flat screen tv- hairdryer- high speed internet access- in room safes- movies on demand- nintendo- individual climate control- pillowtop mattress- cordless phone with voice mail- dataport and conference call features. the royal club floor on the 7th level has 30 rooms and 4 suites with private elevators- concierge- special amenities and food service. . |
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| Services |
no charge 24 hour front desk/24 hour room service/express check-out/ express check-in/late check out/airline-travel desk/ baggage hold/concierge/currency exchange/turn down service/ executive-vip services/guest services/handicap services/ hearing impaired services/interpretation/translation services/maid service-daily/maid service-other/mail services/poolside services/safe deposit box/security/ tour desk/valet parking/video billing/wake up calls/wedding services/newspaper . charge breakfast/continental/breakfast/full/aerobics instructor/ airport shuttle/babysitting/childcare service/banking/ business services/cellular phones/coffee/tea/concierge/club level/doctor on call/ dry cleaning/fax service/hair dresser services/laundry/valet/local calls/local shuttle/long distance/masseuse/massage service/pets accepted/copy service/porter/bellmen/printers/pc available/secretarial services/audio visual equipment/parking/shoe shine . |
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| Hotel Description |
The Royal Sonesta Hotel- AAA four diamond - Grand hotel located in the heart of the historic French Quarter. Beautifully appointed with gabled windows and wrought iron balconies. Just two blocks from Canal Street, the Central Business District and the Streetcar Route. Steps away from world-famous restaurants, antique shops, entertainment centers, riverfront activities and historic landmarks. Along the shuttle route for most major conventions and near Harrah's casino. Award winning service and amenities. |
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| Guarantee Deposit |
-guarantee policy - ALL reservations must be guaranteed with a credit card at the time of booking. non-guaranteed reservations are not accepted. . . -deposit policy - a deposit is not normally required but may be during special events. . . |
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| Directions |
follow airport access rd. to 1-10 east/new orleans business district staying to your middle or right lanes to continue to follow i-10 to business district. exit at poydras st. turning right onto poydras st. continue south on poydras st. turning left onto carondelet st. continue on carondelet st. as it becomes bourbon st. hotel is located at 300 bourbon st. in the heart of the french quarter. . . |
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| Meeting Rooms |
meeting rooms - 20 total meeting space - 20000 sf largest seating capacity - 700 . smallest seating capacity - 10 . grand ballroom total capacity - 600 dimensions - length - 70 sf width - 71 sf. . |
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| Location |
-msy-new orleans-0 mi n french quarter |
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| Safety And Security |
-evacuation drill frequency - 2 times yearly -emergency service response time - 0 minutes - 24 hour security - alarms monitored - strobe lights in rooms - strobe lights in halls - strobe alarms - external defibrillator - audible alarms - smoke alarms in halls - smoke alarms in rooms - smoke alarms public areas - smoke alarm hard wired - elevator recall - linked to fire dept - automatic fire doors - basic medical equipment - balcony access - dead bolts - electronic keycards - backup generators - emergency evac plan - emergency info in rooms - emergency lighting - exit maps in rooms - exit signs lit - exit doors auto lock - hallway fire detectors - public fire detectors - fire extinguishers in halls - first aid available - secondary locks - rooms have viewports - self closing doors - locks on glass doors - multiple exits per floor - overnight security - parking areas lit - parking attendant - patrolled parking areas - safety compliant - pa system - door safety chains - security escort available - security personnel - secure floors available - secondary window locks - staff trained for AED - staff trained in cpr - staff red cross cpr cert - staff trained to dup keys- staff first aid trained - swing bolt locks - uniformed security - ventilated stairwells - cctv in entrance - video of parking areas - cctv in hallways - 24 hr video surveillance - recorded vid surveillance - cctv in public areas - well lit walkways |
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| Dining |
-on site restaurant begue s restaurant location- on-site type- full service -fine dining cuisine- french and creole breakfast- 630am to 11am lunch- 11am to 2pm dinner- 6pm to 11pm sunday champagne brunch and friday seafood buffet rating- mobil 4 stars . desire oyster bar type- full service restaurant cuisine- seafood and local specialties lunch and dinner- 1130am to 2am . . -off site restaurant |
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| Recreation |
no charge-exercising/fitness center/outdoor pool/stair stepper/fishing tours/stationary bike/sunbathing/swimming/spa service poolside/treadmill/universal gym/jogging-maps available . charge-antiques/baseball-zephyrs/basketball-hornets/ bowling/boxing/cardio vascular exercise/football-saints-voodoo/gambling/concerts/music clubs/spa/golfing/hoseback riding/weighlifting/museum-gallery viewing/racketball/sailing-boating/shopping/sightseeing tour/sports events/steam bathing/tennis/theatre/volleybal |
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| Room Description |
deluxe room king - c1k sleeps 4 deluxe room king with king bed french quarter window view-marble bath-350 sq ft . deluxe room double - c2d sleeps 4 deluxe room double with 2 double beds and french quarter window view-marble bath-340 sq ft . french quarter balcony king - s1k sleeps 4 premium room with king bed and balcony overlooking conti or bienville street-pillowtop mattress-marble bath . french quarter balcony double - s2d sleeps 4 premium room with 2 double beds and balcony overlooking conti or bienville street-pillowtop mattress-marble bath . pool patio balcony king - b1k sleeps 2 deluxe balcony king with french doors that open onto pool/patio. flat-screen tv-high speed internet access . pool patio balcony double - b2d sleeps 4 deluxe balcony double with 2 double beds and french doors that open onto pool-patio. flat-screen tv-high speed internet access . concierge floor king - p1k sleeps 4 luxurious room with king bed located on private floor. inclds bkfst and evening cordials . concierge floor double - t2d sleeps 4 luxurious room with 2 double beds located on private floor. inclds bkfst and evening cordials . bourbon balcony king - a1k sleeps 4 premium king bedded room with balcony overlooking bourbon street-pillowtop mattress-flat-screen tv. . . |
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